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Bringing your vehicle to Discount Brakes means knowing it’s in the hands of skilled, trusted professionals.

Call Us Anytime
(216) 677-9042

Privacy Policy

Effective: January 1, 2026

This Privacy Policy describes how Discount Brakes LLC (“Discount Brakes,” “we,” “our,” or “us”) collects, uses, and protects information when you visit our website, submit a form, or contact us (the “Site”). By using the Site, you agree to the practices outlined below.

If you have questions regarding this Privacy Policy, please contact us.


1. Information We Collect

We may collect the following categories of information:

Information you provide: name, email address, phone number, vehicle details (year/make/model), requested services, and any additional information you submit through our forms.

Information collected automatically: limited analytics such as pages visited, time spent on the site, device and browser type, and approximate location, gathered through cookies or similar tools.

2. How We Use Your Information

Your information may be used to:

- Respond to service and quote requests
- Schedule appointments and send updates
- Improve website performance and user experience
- Prevent fraud, abuse, or unauthorized access
- Comply with applicable legal requirements

3. Calls, Texts, and Email Communication

When you submit a form or request service, you authorize Discount Brakes to contact you by phone call, text message, or email regarding your inquiry, scheduling, or service updates. Message and data rates may apply based on your mobile carrier. Consent to receive communications is not a condition of purchase.

4. How We Share Information

We do not sell your personal information. We may share data only when necessary in the following cases:

Service providers: trusted partners who help operate our website, manage communications, or perform analytics, only to the extent required to perform their duties.
Legal obligations: if required to comply with law, court order, or to protect company rights and safety.
Business transfers: in connection with a merger, sale, or transfer of assets, where legally permitted.

5. Cookies and Analytics

Cookies and tracking tools may be used to ensure proper site functionality and measure performance. You can manage cookie settings through your browser. Disabling cookies may limit certain features of the Site.

6. Data Security

Reasonable safeguards are used to protect your personal information, and access is limited to authorized personnel only. However, no system is completely secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain personal information only as long as reasonably necessary to provide services, respond to requests, maintain business records, and meet legal requirements.

8. Your Choices

You may request updates or deletion of your information by contacting us. You may also opt out of non-essential communications by replying “STOP” to text messages or contacting us directly.

9. Updates to This Privacy Policy

This policy may be updated periodically. Changes will be reflected on this page with a revised effective date. Continued use of the Site after updates constitutes acceptance of the new terms.

10. Contact Information

For any privacy-related questions, reach out to us:

Discount Brakes LLC

11333 SR-44, Mantua, OH 44255

(216) 677-9042

info@discountbrakesusa.com